http://www.etc-solution.com Help you get and keep customers, because your business is our business. Fri, 28 Sep 2007 07:08:23 +0000 http://backend.userland.com/rss092 en Business process outsourcing (BPO) means relying on an outside company for a service that was once the responsibility of the enterprise. This surely sounds complicated. But what does it really mean? In practice, this means that when you call technical support, the operator is not an employee of Dell. ... http://www.etc-solution.com/archives/8.html Top reasons to outsource your business processes... 1. Cost Reduction 2. Focus 3. Expertise 4. Resources Cost Reduction Business process outsourcing (BPO) to countries with less expensive labor is emerging as a means to reduce costs and enhance shareholder value in the shipping sector. Outsourcing converts fixed costs into variable costs, releases capital for investment ... http://www.etc-solution.com/archives/9.html